WE PROTECT WHAT WE BUILD.
The site works on launch day. The hard part is keeping it working six months later, two years later. That is what Care Plans are for.
Basic
For sites that need essential maintenance and peace of mind month to month.
- WordPress and plugin updates (monthly)
- Weekly backups
- Basic security monitoring
- Email support · response within 48 business hours
Professional
For companies that want their site always active, monitored, and with fast support when something happens.
- Everything in Basic Plan
- Daily backups
- Active uptime monitoring
- 2 hrs/month for changes and adjustments
- Email + WhatsApp support 24/7
- Monthly status report
- Quarterly performance optimization
Enterprise
For platforms and institutions where the site is a critical part of the daily operations.
- Everything in Professional Plan
- Replicated daily backups
- Web Application Firewall (WAF)
- 5 hrs/month for changes and strategy
- Priority support response within 4 to 8 hours
- Monthly reports with SEO audit included
Visibility Add-on (Optional)
Add monthly technical SEO + 2 blog articles each month to any Professional or Enterprise Care Plan.
+ USD 250 / moAll Care Plans are contracted for 12 months with automatic renewal. Cancelable with 30 days notice. Monthly or quarterly payment, in USD or ARS at the MEP rate of the day.
QUESTIONS ABOUT OUR CARE PLANS.
A Care Plan is a proactive support, security, and optimization service for your website or digital platform. Website software (such as WordPress, plugins, and JavaScript libraries) is constantly being updated globally. If not updated regularly, your site will slow down, experience compatibility issues with new browsers, and become highly vulnerable to security exploits.
With a Care Plan, you completely delegate the technical overhead, ensuring your digital channel remains 100% functional and safe without you lifting a finger.
Yes, you can upgrade your Care Plan (e.g., from Basic to Professional or Enterprise) at any time as your business operations grow or if you require more technical support hours for site modifications.
To downgrade your plan, we simply require a 30-day written notice to appropriately scale down and adjust our dedicated server and team resources.
The technical support hours included in the Professional and Enterprise plans are reserved for minor layout adjustments, content updates, copywriting tweaks, speed optimizations, or technical SEO consultations.
These hours do not roll over from month to month. This guarantees that we prioritize and allocate dedicated time for your business in our weekly schedule, ensuring prompt delivery of your requests.
For critical emergencies (such as a website outage, broken checkout flow, or security compromise), our Professional and Enterprise clients have access to priority support channels via WhatsApp and email.
We guarantee a response and resolution window of less than 12 hours for the Professional plan and less than 4 to 8 hours for the Enterprise plan, including weekends for high-severity issues.
WANT TO START WITH A CARE PLAN?
Tell us what website you currently have and its development stage. We will recommend the plan that best fits and start whenever you are ready.
OR SEND AN EMAIL TO HOLA@PRDIGITALSTUDIO.COM